Privacy policy

ESCADA SE and ESCADA Online GmbH are serious about protecting your personal data and attach great importance to data security. Accordingly, we collect, process and use your personal data only in accordance with the principles described below, and we abide by the terms of all national and European laws including, in particular, the EU Data Protection Regulation, the Federal Data Protection Act and the Telemedia Act.

 

1. Data Controllers

2. Your Personal Data

3. Data Collection, Processing and Use by Escada SE and Escada Online GmbH

4. Identity and credit check by selection of Billpay payment methods

5. Use of the E-Store / Customer Account

6. Use of Logistics Providers and other Service Providers

7. Use of Contact Forms

8. Newsletter Requests

9. Cookies

10. Use of Web Analytics Tools (Google Analytics/Google Conversion-Tracking)

11. Facebook Like Button / Twitter / Pinterest

12. Retargeting

13. Right to Information and Revocation

14. Links to other Websites

15. Security

16. Customization

 

1. Data Controllers

The data controller for the operation of the ESCADA SE website (referred to below as the “Website”) is

ESCADA SE

Einsteinring 14-18

85609 Aschheim

Deutschland

(referred to below as “ESCADA SE”).

The data controller for the operation of the ESCADA Online Store integrated with the Website (referred to below as the “E-Store”) is

ESCADA Online GmbH

Einsteinring 14-18

85609 Aschheim

Deutschland

(referred to below as “ESCADA Online GmbH”).

 

2. Your Personal Data

Personal data is any information that relates to an identified or identifiable natural person. When visiting the ESCADA SE Website or the E-Store, it is not necessary that you disclose to us your personal data. We collect only personal data such as your name, telephone number, mailing address, email address, date of birth, telephone number, bank account number and credit card number that you voluntarily provide us with or, as the case may be, to the collection of which you have consented.

 

3. Data Collection, Processing and Use by Escada SE and Escada Online GmbH

ESCADA SE collects, processes and uses the personal data that you provide voluntarily exclusively for the purpose of sending you informational materials and for other advertising purposes (including, in particular, delivery of catalogs, email marketing and off-line direct marketing). ESCADA SE will transmit to ESCADA Online GmbH the personal data it thus receives for advertising purposes (including, in particular, email marketing and off-line direct marketing). You may revoke this consent to data processing, i.e. the transmission of information material, with prospective effect at any time without stating any reason. For details, please see § 13.

ESCADA Online GmbH collects, processes and uses personal data collected during the ordering process in connection with the creation, performance and processing of contracts entered into in the E-Store. Furthermore, address and order data are collected and processed for ESCADA Online GmbH’s own marketing purposes, if you consented to such processing. ESCADA Online GmbH will transmit your personal data to ESCADA SE for advertising purposes (including, in particular, email marketing and off-line direct marketing). You can revoke this consent at any time with prospective effect without statement of reasons. For details, see § 12, below.

ESCADA SE and ESCADA Online GmbH will collect, process and use the personal data disclosed by you only for the purposes specified. Disclosure to third parties will not take place without your express prior written consent. This does not apply to companies of the ESCADA Group, if necessary for the purpose of providing the service agreed with you or for the performance of the contract.

 

4. Identity and credit check by selection of Billpay payment methods

When choosing a payment method provided by our partner Billpay GmbH https://www.billpay.de/endkunden/, you will be asked during the ordering process to submit to Billpay the data required to settle the payment, consent to an identity and credit check and, if applicable, to agree to disclosure of such data to the factoring company working with Billpay. If you grant your consent, your details (first and last name, address, zip code, city, date of birth, phone number) as well as the data associated with your order will be transmitted to Billpay and, if applicable, to the factoring company working with Billpay.

For the purposes of its own identity and credit checks, Billpay or other companies engaged by Billpay will provide data to credit reporting agencies (credit bureaus) and receive credit information based on mathematical-statistical processes, the processing of which also includes address data. Detailed information on this and on the credit bureaus used can be found in the data protection policy of Billpay GmbH https://www.billpay.de/allgemein/datenschutz/.

Furthermore, Billpay uses third-party tools to detect and prevent fraud. Data obtained with the use of such tools may be stored with third parties, encrypted so that they are viewable only by Billpay. These data will be utilized only if you select a payment method offered by our partner, Billpay. Otherwise the data will expire automatically after 30 minutes.

If you opt for the amazon-pay payment option, you will be redirected to the amazon website during the payment process. There, you will log in with your customer account, accept the user agreement on your first use (when prompted), and complete your purchase. From the time that you are redirected, you will be in amazon’s area of responsibility.

 

5. Use of the E-Store / Customer Account

ESCADA Online GmbH operates the E-Store and is your sole contract counterparty with respect to all orders from the E-Store. To shop in the E-store, you can either create a customer account or enter a guest order without creating a customer account. The customer account is operated by ESCADA Online GmbH. This customer account is intended to facilitate your entry of future orders by automatically populating the order form with information that you entered when setting up your customer account. In doing so, the information entered in the customer account is stored in the central customer database of ESCADA Online GmbH, and is also transmitted to ESCADA SE. The transfer of the data to ESCADA Online GmbH occurs only when you initiate the transfer by clicking on the “Register” button in the course of your registration as a new customer. Additionally, with the customer account, ESCADA Online GmbH offers you additional features such as a summary of your purchase history and the creation of a personal wish list with which you can save items for future purchase. You can view, update and augment the information in your customer account at any time. To create your personal customer account, you must provide your first and last name, your mailing address and your email address, and you must select a password of your choosing. The provision of other information is optional. After successful registration, you will automatically receive a confirmation email requesting a renewed confirmation of the privacy agreement for the establishment of the customer account.

 

6. Use of Logistics Providers and other Service Providers

In the course of processing of your order, ESCADA Online GmbH will provides your personal data that is necessary for the delivery of the ordered goods to Escada Logistik GmbH, based in Austria, in compliance with applicable data protection regulations and the necessary security measures. A data processing agreement is in place with Escada Logistik GmbH, the service provider, as required by data protection laws. For its part, Escada Logistik GmbH uses logistics providers such as DHL, DHL Express and UPS to deliver the goods. Corresponding data-protection compliant agreements are in place with these logistics providers for the protection of your data. For the delivery of your order, the email address that you provided to ESCADA Online GmbH in the context of the order will be made available to Escada Logistik GmbH and thus also to the other logistics providers to inform you about the delivery of the ordered goods. Depending on the method of payment you have selected, the data necessary to process your payment will be transmitted to the respective financial institution, credit card company or PayPal (Europe) S.à r.l. & Cie., S.C.A., Billpay GmbH or Amazon Pay. With request to the processing of your data by the payment service providers, we refer you to their usage and data protection policy.

 

7. Use of Contact Forms

You can contact ESCADA SE and ESCADA Online GmbH at any time via the contact form provided on the respective website. The personal data submitted in this manner are collected, processed and used exclusively for the purpose of processing your inquiry.

 

8. Newsletter Requests

ESCADA SE periodically sends newsletters to persons who have registered to receive them. If you have registered for the ESCADA SE newsletter, ESCADA SE will collect, process and use your personal data for the exclusive purpose of sending you the respective newsletter. For technical delivery, your email address will be sent to Emarsys Emarketing Systems AG, which processes this data as a service provider for ESCADA SE in compliance with the required data security measures. The service provider relationship was structured in accordance with data protection laws. A termination of the newsletter request can be effected at any time via a link in the newsletter itself or via the contact details on the homepage.

 

9. Cookies

Cookies are small text files that are transmitted to your computer together with the requested data from the Internet. Cookies cannot run programs or transmit viruses to your computer. Such data are stored there to be accessed in the future. ESCADA SE and ESCADA Online GmbH use cookies in several areas. This is done so that your orders, such as your virtual shopping cart, are not lost before your next visit to the Website or the E-Store. The cookies used also serve to identify you for follow-up visits if you have an account with us. Otherwise, you would have to log in again for each visit. This is a common practice used by many Internet websites for your convenience. Cookies also allow your surfing patterns to be analyzed in anonymized form and, for example, allow recording of date and time of the access, the URL (address) of the referring website, the pages visited by you, the type and version of the browser used as well as your operating system. In this respect, it is impossible to attribute this data to any particular person. The data also contain no information from which conclusions can be drawn about individual users. Most browsers are set in a way that they automatically accept cookies. You can, however, adjust the settings in order to deactivate the storage of cookies or set your browser so that it notifies you when cookies are stored. To do this, you must change the preferences or options for your browser settings. ESCADA SE and ESCADA Online GmbH would like to advise you, however, that doing so may cause some parts of the website or the E-Store to no longer function properly, i.e. only to a limited degree.

This website of ESCADA SE and ESCADA Online GmbH use the following types of cookies, the scope and mode of operation of which are described below:

  • Transient cookies (see a, below)
  • Persistent cookies (see b, below).
a) Transient cookies are automatically deleted when you close the browser. These include, in particular, the session cookies: These cookies store a so-called session ID, with which various queries from your browser are be attributed to the common session. This allows your computer to be recognized when you return to our website. The session cookies are deleted when you log out or close the browser.
b) Persistent cookies are automatically deleted after a specified period, which may differ depending on the cookie. You can delete the cookies in the security settings of your browser at any time. Any Flash cookies used are not detected by your browser but by your Flash plug-in. Furthermore, we use HTML5 storage objects, which are stored on your device. These objects store the required data regardless of the browser you are using and do not have an automatic expiration date. If you prefer that Flash cookies not be processed, you must install a corresponding add-on, e.g. “Better Privacy” for Mozilla Firefox (https://addons.mozilla.org/en/firefox/addon/betterprivacy/) or the Adobe Flash Killer Cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using the private mode in your browser. In addition, we recommend that you regularly delete your cookies and browser history manually.

 

10. Use of Web Analytics Tools (Google Analytics/Google Conversion-Tracking)

This website and the E-Store use Google Analytics, as well as Google Conversion Tracking, which are web analytics services provided by Google Inc. in the United States ("Google"). Google Analytics and Google Conversion Tracking use so-called “cookies”, which are text files stored on your computer, to help the website analyze how you use the website. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server and stored there. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for the website operators, and providing other services relating to website activity and Internet usage. Google may also transmit such information to third parties if required by law or to the extent that such third parties process these data on behalf of Google. In no event will Google connect your IP address with other Google data. ESCADA SE and ESCADA Online GmbH advise that they use Google Analytics and Google Conversion Tracking with the extension, “_anonymizeIp()”, so that your IP address is further processed in truncated form only and prevents it from being traced directly to a specific user. You can opt out of the collection, storage and use of information by Google at any time with prospective effect by installing the Deactivation Add-ons made available by Google. Google's Conversion Tracking reports created for ESCADA SE and ESCADA Online GmbH do not contain any personal user information whatsoever. At this point, we would like to refer you to Google's data protection policy on Conversion Tracking. ESCADA SE and ESCADA Online GmbH note, however, that deactivating or opting out of these tools may prevent you in some instances from fully using all of the functions of this Website or the E-Store.

 

11. Facebook Like Button / Twitter / Pinterest / YouTube / Instagram (Social Media Provider)

On the website and in the E-Store, ESCADA SE and ESCADA Online GmbH use so-called social plug-ins of the social network facebook.com operated by Facebook Inc., 1601 S. California Avenue, Palo Alto, CA 94304, United States(“Facebook”), as well as Twitter, Inc., 1355 Market St, Suite 900, San Francisco, CA 94103, United States, (“Twitter”) and Pinterest, Inc., Delaware, 808 Brannan Street, 94103 San Francisco, California, United States ("Pinterest"), Instagram LLC, represented by Kevin Systrom and Mike Krieger, 1601 Willow Rd, Menlo Park, CA 94025, USA, and YouTube LLC, 901 Cherry Ave., San Bruno, CA 94066, United States. The contents of the plug-ins are transmitted directly by Facebook, Twitter, Instagram, Pinterest and YouTube to your browser and tied into the website by your browser. This means that when you visit our website, initially no personal data will be passed on to the providers of social plug-ins. The provider of the social plug-in can be identified by the marking on the box above the first letter or the logo. We make it possible for you to communicate directly with the provider of the social plug-in via the button. Only if you click on the marked field and thereby activate it will the social plug-in provider receive information indicating that you have accessed the respective website of our online service.

ESCADA SE and ESCADA Online GmbH, therefore, have no control over the scope of data that Facebook, Twitter and Pinterest collect with the aid of these plug-ins and, accordingly, provide you with the following information that reflects our understanding: Through the plug-ins, Facebook, Twitter and Pinterest receive information that you visited certain pages on the websites of ESCADA SE and ESCADA Online GmbH. By activating the plug-in, personal data will be transmitted by you to the respective plug-in provider and stored there (with U.S. providers in the United States). Because the plug-in provider carries out the data collection particularly through cookies, we recommend that before clicking on the grayed-out box, you delete all cookies via the security settings of your browser.

Neither ESCADA SE nor ESCADA Online GmbH has any control over the data collected and the data processing operations of the aforementioned social media providers, nor any knowledge of the full extent of their data collection, the purpose of the processing or the storage periods. Also, no information is available with respect to the deletion of the collected data by the social plug-in provider. The terms of use and privacy policy of the social media providers apply.

If you are logged in via Facebook or Twitter, those entities can attribute this information to your respective account. It cannot be ruled out that this is also the case with Pinterest. The same applies if you use a plug-in (such as clicking on the “Like” button). In this case, the corresponding information is transmitted to your personal user account at Facebook, Twitter or Pinterest and stored there. ESCADA SE and ESCADA Online GmbH have no control over the content of the plug-ins or the transmission of information to Facebook, Twitter and Pinterest. You can find further information on the purpose and scope of data processing as well as your related rights and settings options to protect your privacy at the data protection pages of Facebook at http://www.facebook.com/policy.php, Twitter at http://twitter.com/privacy und Pinterest at http://pinterest.com/about/privacy/

The social plug-in provider stores the data collected about you as usage profiles and uses the data for purposes of advertising, market research and/or personalized website design. Such an evaluation is carried out in particular (also for non-logged-in users) for the presentation of personalized advertising and to inform other users of the social network about your activities on our website. You have the right to object to the formation of these user profiles, whereby you must contact the respective social plug-in provider to exercise this right.

 

12. Retargeting

This website and the E-Store use so-called retargeting technologies, such as Google Retargeting provided by Google Inc. in the United States, but exclusively for marketing purposes. This retargeting technology allows ESCADA SE and ESCADA Online GmbH to show you advertising and product highlights on websites of our partners. By displaying these personalized interest-based ads, ESCADA SE and ESCADA Online GmbH endeavor to show you interesting and personalized offers rather than impersonal ones. Retargeting technology uses “cookies”, which are text files placed on your computer, to help the website analyze how you use the site. In this context, no personal data are stored and no user profiles are combined with your personal data, as required by applicable data protection laws. Most browsers are set in a way that they automatically accept cookies. You can, however, deactivate the storage of cookies or set your browser so that it notifies you when cookies are stored. To do this, you must change the preferences or options for your browser settings. Please review the documentation or the online help function of your browser to learn how you can delete cookies from your computer. ESCADA SE and ESCADA Online GmbH would like to advise you, however, that doing so may cause some parts of the Website or the E-Store to no longer function properly.

 

You have the following rights vis-à-vis ESCADA SE and ESCADA Online GmbH with regard to your personal data:

  • Right to information,
  • Right to rectification or deletion,
  • Right to restraints on processing,
  • Right to object to processing,
  • Right to data portability.

You also have the right to file a complaint with a data protection supervisory authority about the processing of your personal data by ESCADA SE or ESCADA Online GmbH.

To assert such rights, please direct any request in this regard by email to [email protected] or by regular mail to ESCADA Online GmbH, Einsteinring 14-18, 85609 Aschheim, Germany. You have the right at any time to revoke your consents under § 3 with prospective effect by directing your revocation notice to: ESCADA Online GmbH, Einsteinring 14-18, 85609 Aschheim, Deutschland, or [email protected] ESCADA SE and ESCADA Online GmbH would be pleased to respond to any further questions you may have relating to the protection and processing of your personal data. You can reach ESCADA SE at [email protected] and ESCADA Online GmbH at [email protected] You can also reach ESCADA SE and ESCADA Online GmbH at the contact addresses listed in the masthead for ESCADA SE or for ESCADA Online GmbH.

 

This data protection statement applies exclusively to the Internet presence of ESCADA SE and ESCADA Online GmbH. Our websites may contain links to third-party websites. This data protection statement does not apply to such third-party websites. When you leave the website or the E-Store, we recommend that you carefully review the data protection policies of every website that collects personal data.

 

15. Security

ESCADA SE and ESCADA Online GmbH will take the necessary precautions in order to protect your personal data from any wrongful or accidental access or erasure, change or loss as well as against unauthorized disclosure.

 

16. Amendments

ESCADA SE and ESCADA Online GmbH reserve the right to amend this data protection policy from time to time.