FAQ
PAYMENT
Please find detailed information about payment in our online store on our payment page.
DELIVERY
For more detailed information on shipping and delivery please refer to our delivery page.
RETURNS AND EXCHANGES
For more detailed information on how to return products please refer to our terms & conditions. Please note that it is not yet possible to return the goods ordered online to our stores. To return items please use the return label that you received with your shipment.
CONTACT
If you have any questions, comments or suggestions concerning ESCADA.com, please do not hesitate to contact us. Please write us an e-mail or call us. We are available from Monday to Friday from 9am to 8pm. contact form.
For contact details of our regional customer service, please click on your country.
For contact details of our regional customer service, please click on your country.
Belgium
| phone | +32 (0) 25889846 |
|---|---|
| [email protected] |
Germany
| phone | +49 (0) 89 99829110 |
|---|---|
| [email protected] |
France
| phone | +33 (0) 1 87210001 |
|---|---|
| [email protected] |
Ireland
| phone | +353 (0) 15295144 |
|---|---|
| [email protected] |
Italy
| phone | +39 (0) 684280307 |
|---|---|
| [email protected] |
Luxembourg
| phone | +352 (0) 27772135 |
|---|---|
| [email protected] |
Monaco
| phone | +33 (0) 489234962 |
|---|---|
| [email protected] |
Netherlands
| phone | +31 (0) 207018214 |
|---|---|
| [email protected] |
Austria
| phone | +43 (0) 12676622 |
|---|---|
| [email protected] |
Spain
| phone | +34 (0) 911309349 |
|---|---|
| [email protected] |
Great Britain
| phone | +44 (0) 2038850015 |
|---|---|
| [email protected] |
Rest of Europe
| phone | +49 (0) 89 99829110 |
|---|---|
| [email protected] |
DATA PROTECTION AND SECURITY
For detailed information on data protection please refer to our data protection page.