FAQ
PAYMENT
Please find detailed information about payment in our online store on our payment page.
DELIVERY
For more detailed information on shipping and delivery please refer to our delivery page.
RETURNS AND EXCHANGES
For more detailed information on how to return products please refer to our terms & conditions. Please note that it is not yet possible to return the goods ordered online to our stores. To return items please use the return label that you received with your shipment.
CONTACT
If you have any questions, comments or suggestions concerning ESCADA.com, please do not hesitate to contact us. Please write us an e-mail or call us. We are available from Monday to Friday from 9am to 8pm. contact form.
For contact details of our regional customer service, please click on your country.
For contact details of our regional customer service, please click on your country.
Belgium
phone | +32 (0) 25889846 |
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[email protected] |
Germany
phone | +49 (0) 89 99829110 |
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[email protected] |
France
phone | +33 (0) 1 87210001 |
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[email protected] |
Ireland
phone | +353 (0) 15295144 |
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[email protected] |
Italy
phone | +39 (0) 684280307 |
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[email protected] |
Luxembourg
phone | +352 (0) 27772135 |
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[email protected] |
Monaco
phone | +33 (0) 489234962 |
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[email protected] |
Netherlands
phone | +31 (0) 207018214 |
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[email protected] |
Austria
phone | +43 (0) 12676622 |
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[email protected] |
Spain
phone | +34 (0) 911309349 |
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[email protected] |
Great Britain
phone | +44 (0) 2038850015 |
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[email protected] |
Rest of Europe
phone | +49 (0) 89 99829110 |
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[email protected] |
DATA PROTECTION AND SECURITY
For detailed information on data protection please refer to our data protection page.