FAQ

PAYMENT

Please find detailed information about payment in our online store on our payment page.

DELIVERY

For more detailed information on shipping and delivery please refer to our delivery page.

RETURNS AND EXCHANGES

For more detailed information on how to return products please refer to our terms & conditions. Please note that it is not yet possible to return the goods ordered online to our stores. To return items please use the return label that you received with your shipment.

CONTACT

If you have any questions, comments or suggestions concerning ESCADA.com, please do not hesitate to contact us. Please write us an e-mail or call us. We are available from Monday to Friday from 9am to 8pm. contact form.

For contact details of our regional customer service, please click on your country.
Belgium
phone +32 (0) 25889846
email [email protected]
Germany
phone +49 (0) 89 99829110
email [email protected]
France
phone +33 (0) 1 87210001
email [email protected]
Ireland
phone +353 (0) 15295144
email [email protected]
Italy
phone +39 (0) 684280307
email [email protected]
Luxembourg
phone +352 (0) 27772135
email [email protected]
Monaco
phone +33 (0) 489234962
email [email protected]
Netherlands
phone +31 (0) 207018214
email [email protected]
Austria
phone +43 (0) 12676622
email [email protected]
Spain
phone +34 (0) 911309349
email [email protected]
Great Britain
phone +44 (0) 2038850015
email [email protected]
Rest of Europe
phone +49 (0) 89 99829110
email [email protected]

DATA PROTECTION AND SECURITY

For detailed information on data protection please refer to our data protection page.